Join Our Team
Integrity Insurance & Bonding Inc is a family-owned, independent insurance agency. We are driven by a simple yet powerful purpose: to enable others to thrive. Our mission goes beyond offering insurance coverage; it is about providing a pathway to personal and financial stability, granting peace of mind, and fostering an engaging work environment for our team.
We are committed to hard work, but we also believe in playing hard, growing together, and giving back to our community. With a vision to be the preferred insurance provider in our area, we are dedicated to delivering exceptional service, personalized solutions, and empowering our clients and employees to thrive.
As a trusted partner, we strive to make a positive impact on the lives of those we serve and work with every day. Located in Happy Valley, our team is constantly growing and we are always looking for great talent. If you are looking for a rewarding career opportunity, and align with our core values: "Work Hard, Play Hard, Grow and Give Back", then we encourage you to send us your resume today!
Current Openings
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We are looking to expand our team!
At Integrity Insurance & Bonding Inc., we specialize in providing tailored insurance solutions for businesses, with a strong focus on commercial lines and bonding. We take pride in our commitment to exceptional customer service, industry expertise, and long-term client relationships. We are seeking a detail-oriented and service-driven Commercial Lines Account Manager to join our team and support our producers and clients with outstanding policy management.
Position Overview
The Commercial Lines Account Manager will be responsible for handling new business once bound, renewals, policy changes, certificates, audits, claims, up selling and customer service needs. The ideal candidate is organized, proactive, and enjoys working in a fast paced, collaborative environment.
Key Responsibilities
New Business & Renewals
Process new business packets, financing agreements, and policy documents.
Coordinate with carriers to obtain and review renewal quotes.
Work with producers to finalize renewals and send quotes to insureds.
Ensure accurate issuance of certificates, endorsements, and policy updates.
Manage carrier and state filings (CCB, DOLI, etc.).
Policy Management & Changes
Process policy endorsements, issue ID cards, and handle invoices.
Investigate and resolve any policy/endorsement errors or discrepancies.
Maintain accurate client records in the AMS.
Claims & Audits
Assist insureds with filing claims and track claim progress.
Process direct-bill and agency-bill audits, ensuring accurate invoicing.
Client Service & Support
Provide top-tier customer service to insureds and carriers.
Respond to billing inquiries and carrier questions.
Attend carrier meetings and stay updated on carrier appetites.
Qualifications & Skills
2+ years of experience in commercial lines insurance account management preferred.
Knowledge of agency management systems (AMS360) and carrier processes.
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Ability to work independently and collaboratively within a team.
Active Oregon Property & Casualty (P&C) insurance license.
Why Join Us?
Supportive team environment with growth opportunities.
Work with a company that values integrity, customer service, and expertise.
Benefits package provided for full-time employees.
PTO & Sick Leave
401K - Company Matches
If you’re looking to grow your career in commercial lines insurance and want to work with a dedicated team, we’d love to hear from you!
Interested in applying? Click HERE to submit your resume.
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We are looking to expand our team!
Do you have a successful track record of selling Commercial Lines Insurance? Pride yourself in winning and wowing customers? Excel at planning and managing your time to maximize selling opportunities? Can you shake off a 'no' and consistently carry on? If so, then we want to talk to you! Our agency needs an experienced Commercial Lines Producer to join our fast growing team. This position offers the right candidate a fantastic opportunity to earn unlimited residual income while growing and maintaining a commercial lines book of business. The successful candidate will be responsible for maintaining and maximizing profitable relationships with clients and for growing the book of business through new client sales.
Position Overview
The ideal candidate will have a solid foundation in commercial lines insurance sales. They will interact daily with prospects, clients, insurance carriers, and fellow employees while conducting specific sales and marketing activities. The candidate must also have excellent organizational and communication skills and be goal-oriented.
Key ResponsibilitiesDemonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base.
Identify, qualify, and develop commercial insurance opportunities with new and existing clients.
Foster and maintain excellent relationships with clients, prospects and carriers through regular follow-up, accurate and timely quotations, and general account support.
Actively partner, network, and plan for new clients and business opportunities.
Support and prepare clients for renewal and retention and maintain strong client relationships.
Anticipate, respond to, and follow-up on all existing client needs.
Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner.
Qualifications & Skills
Must be able to obtain Property & Casualty Insurance License
2+ Years Sales Experience Preferred
AMS360 Experience Preferred
Attention to Detail
Proficiency in MS Word/Outlook/Excel
Team Player
Motivated, Self-Starter
Why Join Us?
Supportive team environment with growth opportunities.
Work with a company that values integrity, customer service, and expertise.
Benefits package provided for full-time employees.
PTO & Sick Leave
401K - Company Matches
If you’re looking to grow your career in commercial lines insurance and want to work with a dedicated team, we’d love to hear from you!
Interested in applying? Click HERE to submit your resume.